Repeat Prescriptions: 0141 531 9560
You can order your repeat prescriptions online using this form.You must be registered with the Practice before we can accept your request.Your personal information provided will be soley used to process your medication request. It will not be passed to any third party, without your consent, unless required by law.This conforms to the Data Protection Act of 1998.
Requests can be made by letter, fax, by email, via the above form, or in person. Letters for requests should enclose a stamped addressed envelope for return. Please remember it is your responsibility to ensure you order your repeat medication on time, always allow extra time for weekends and public holidays.
You can complete the electronic Repeat Prescription Request Form, and email this to the Practice. Please note for postal and email requests please allow extra time, in the event of postal and/or technical problems.
Please note this is not a secure site, when emailing your request, any information that you do provide will be entirely at your own risk. If you do not wish to request your repeat medication on line you can do so by other methods as stated above.
Please do not phone to confirm if your prescription is ready. If your request has been made within 2 working days your prescription should normally be ready. We aim to have your prescription ready within 24 hours of receipt.
You can order items which are listed on the right hand side of your repeat prescription computer slip. Your prescription will be ready for collection at the Practice within 1-2 working days. Repeat Prescriptions are issued at 56 day (2 month intervals). If you wish a Special Request item, please state clearly what this is for i.e. hay fever etc, your GP will then decide if a prescription is appropriate.
When you call to collect your other prescriptions the receptionist’s will advise you if your Special Request has been authorised.
We are unable to enter into correspondence over the Internet regarding repeat prescriptions; this is to protect your confidentiality. So we do not reply to any of these requests or deal with any queries, please phone the prescription line on 531 9560 and leave a message on the voice mail service , and one of the staff will contact you if necessary.
Staff who receive your request have been trained to issue prescriptions but they do not have in depth medical knowledge, so please ensure that you provide as much detail from your repeat prescription as possible.
The practice cannot be held responsible for any delay of your request, nor any technical failure of the system. It is the patients’ responsibility to allow enough time when ordering prescriptions.
Please note by ordering your repeat prescription by this method you accept the above conditions.
Telephone requests
These should be left on our voice mail service at 531 9560. Please allow 24 hours for collection.( this excludes week-ends and public holidays).
Hospital Requests.
When you are discharged from hospital you should normally receive 5 days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm.
The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health Board policies. Please be reassured that this will not affect your treatment.
Excess quantities of regular repeat prescriptions for holidays for more than three weeks.
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
“If a patient intends to go away for a longer period (than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.
Where ongoing medical attention is not necessary, the patient may be given a private prescription.